Flat tire help to assess your next step.
A flat tire does not always call for the same service. Describe the damage, spare availability and stopping location so the team can check whether a tire change, repair assessment or towing is appropriate.
What this service covers
- An initial discussion of the tire problem, stopping location and available spare.
- Matching the enquiry to spare-wheel installation, a repair assessment or towing when a suitable partner is available.
- The actual work, equipment, repair suitability and price must be confirmed before service; tire replacement is not included automatically.
Before you agree to service
Ask for the actual operator’s name, what they will do, the quote, applicable taxes and any possible extra fees. Confirm who is responsible for consent, invoicing and complaints. Only approve work you understand.
Arrival time depends on safe access, road conditions and available operators. A website request does not mean a partner has accepted or been dispatched.
Read about quotes and service disclosuresKnow the limits
Do not drive on a flat or visibly damaged tire. An initial enquiry cannot establish that a tire is repairable or that a roadside wheel change is safe; the partner must assess the situation.