Heavy duty towing starts with a vehicle and load assessment.
Heavy duty towing needs an operator authorized and equipped for the specific vehicle and load. Describe the vehicle, weight and site so the team can check suitable capacity before any quote or dispatch is confirmed.
What this service covers
- Assessment of eligible heavy vehicle breakdown enquiries against available operator capacity.
- Equipment and tow method depend on actual dimensions, loaded weight, axle layout and vehicle condition.
- Cargo handling, trailer recovery, permits and specialist recovery are separate arrangements unless expressly agreed.
Before you agree to service
Ask for the actual operator’s name, what they will do, the quote, applicable taxes and any possible extra fees. Confirm who is responsible for consent, invoicing and complaints. Only approve work you understand.
Arrival time depends on safe access, road conditions and available operators. A website request does not mean a partner has accepted or been dispatched.
Read about quotes and service disclosuresKnow the limits
Capacity is not assumed for every truck, bus or load. Restricted-road, collision and hazardous-load incidents require the appropriate authorized pathway and may be outside the available service.